NHS logoNorwich Practices
Health Centre

Walk-In Centre

Tel:  01603 677500

Walk In Service

Our NHS Walk In Service may be accessed, without charge, by anyone entitled to NHS Services whether registered with us, another practice or not NHS registered at all. Foreign visitors to the UK can also be seen but there may be a charge. Full information is available in our Visitors Leaflet. To use the service you may simply walk in any time we are open. You will be booked onto the Walk In waiting list and will be seen in turn.

The main services we offer on a walk in basis are:

• Blood pressure checks
• Coughs, colds and flu-like symptoms
• Information on staying healthy and health promotion
• Minor cuts and wounds - dressings and care
• Muscle and joint injuries - strains and sprains
• Skin complaints - rashes, sunburn and headlice
• Stomach ache, indigestion, constipation, vomiting and diarrhoea
• Support for stopping smoking
• Treatment of minor infections
• Women's health problems, thrush and menstrual advice

Prescriptions are given for appropriate medication for these problems.


Please Note: We do not provide on-going care for Walk-in Patients. Please return to your own GP for further help or for results etc.


Our Responsibilities

Both the clinical and support staff will work to the highest standards to provide the appropriate and best services for our patients. They will be civil and courteous in their contact with all patients.

Patient Confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible advice and care.

This information is only available to those involved in your care and you should never be asked for personal medical information by anyone not involved in your care.

NHS Zero Tolerance Policy

We aim to treat all our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way.

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. In any case of actual or threatened use of violence, the person(s) involved will be asked to leave the premises.

Patients threatening or using violence will not be seen by our clinicians and NHS Norfolk may make special arrangements for their future health care.